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Retargeting Done Right: Why It’s a Must-Have in Your Digital Marketing Mix

By Jill Strittmatter

Picture this: a visitor lands on your website, browses a few pages, and leaves without taking any action. Does this mean they’re not interested? Not necessarily. For most businesses, the majority of site visitors aren’t ready to buy during their first visit. So, what can you do to stay on their radar and guide them back to your brand? This is where retargeting becomes a pivotal strategy.

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Understanding the Power of Retargeting

Retargeting enables you to reconnect with users who have previously interacted with your website or digital assets. Retargeting builds on an existing connection, transforming cold leads into warm prospects.

Data suggests that only 3-8% of your visitors are ready to purchase immediately. But what about the other 92-97%? Many of them will decide to buy within the next few months, meaning they’re still valuable leads. Cahners Business Information’s analysis found that while 47% of inquiries take a year or more to convert, 53% make their purchase decision in 3-12 months. By retargeting, you ensure your brand stays top of mind throughout this journey.

 

Building Relationships Through Multiple Touchpoints

Sales aren’t just transactions—they’re relationships. Retargeting creates multiple opportunities to “touch” your audience across channels such as display ads and social media ads. This aligns perfectly with the Rule of Seven, which states that potential customers need to see your brand at least seven times before acting.

Through retargeting, you can guide users down your sales funnel by delivering relevant messaging based on their stage in the buying process:

  1. Top of Funnel (Awareness): Introduce your brand to users exploring their options.
  2. Middle of Funnel (Consideration): Reinforce your value proposition by addressing common objections or showcasing benefits they may have overlooked.
  3. Bottom of Funnel (Conversion): Deliver ads with a strong call to action to “seal the deal,” leveraging urgency or social proof to prompt immediate action.

 

Crafting Effective Retargeting Ads

A successful retargeting campaign goes beyond merely showing ads—it continues the conversation with your audience. While many companies often reuse the same ads for retargeting, creating tailored ads specifically for this purpose is far more effective in guiding potential clients down the purchasing funnel. Here are some strategies to consider:

  • Address Pain Points: Highlight how your product or service directly solves their problems.
  • Showcase Key Features: Emphasize what sets you apart from competitors.
  • Leverage Social Proof: Build trust with testimonials, usage statistics, or case studies.
  • Create Urgency: Encourage action with time-sensitive offers, like “Limited-Time Discount Ends Tonight.”

 

Maximizing ROI with Retargeting

One of the best aspects of retargeting is its cost efficiency. You’re focusing on qualified users who’ve already shown interest, making this a high-ROI tactic. Retargeting doesn’t require the same level of spending as broader awareness campaigns but often yields higher conversion rates.

By integrating retargeting into your digital marketing strategy, you’ll ensure your efforts don’t go to waste after that crucial first interaction. With the right approach, you’re not just closing the deal—you’re building lasting customer relationships.

Want to build an effective retargeting strategy? Request a demo to learn more about Exact Marketing.

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Meet the author

Jill Strittmatter - Director of Programmatic Strategy - headshot

Jill Strittmatter

Director of Programmatic Strategy

Bringing over a decade of focused expertise in digital marketing, Jill spearheads our programmatic strategy team. Her professional journey includes media firms, marketing agencies and an SSP, enriching her skills. Jill finds fulfillment in family moments, her yoga regimen, and active involvement in church volunteering.